Here's a smart way to have your IT helpdesk application at your fingertips, "literally!"
ServiceDesk Plus, your IT help desk genie, is now accessible on your android mobile devices.
Tackle your tickets while on the go!
● Log in, manage and close your help desk tickets.
● Record info such as the subject, description, attachments, resolutions, tasks, worklogs, and notes.
● Have a bird's eye view of all the details of your ticket in a single pane.
Be available for your end users anytime.
● Allow your end users to quickly log in tickets from the mobile app.
● Have live conversations with end users.
● Respond to end user queries from within the ticket.
Choose what you want to see.
● Create custom views for convenience and save them for later.
● Choose from a list of default views such as all tickets, unassigned tickets, SLA violated tickets, etc.
● Keep track of your response and resolution SLAs with the SLA status flags.
Above all, choose this authentic, Pink verified IT help desk app and have a
world class experience with the best help desk features.
You're only a few quicksteps away from having your help desk mobile app up and
running.
● Sign up for an account with ServiceDesk Plus, if you haven't already.
● Download and install the ServiceDesk Plus mobile app.
● Log in and play.
It's really that simple!
Oh wait! We're not done yet!
You can even have a demo of the mobile app, before signing up! All you need to do
is simply install the app on your phone and use the following credentials to log in.
Username: demo
Password: demo
Download a free 30 day trial of ServiceDesk Plus at http://bit.ly/1OxZB0N
这里是有在你的指尖,您的IT服务台应用程序一个聪明的办法“削足适履”!
另外的ServiceDesk,您的IT帮助台的精灵,现在是在你的Android移动设备访问。
解决你的票,而在旅途!
●登录,管理和关闭帮助台票。
●记录信息,如主题,描述,附件,决议,任务,worklogs和笔记。
●有在一个窗格中的机票的所有细节的鸟瞰视图。
可为最终用户随时随地。
●允许最终用户快速登录门票从移动应用程序。
●与最终用户的实时对话。
●响应来自门票内结束用户查询。
选择你想要看到的东西。
●创建为方便自定义视图并保存供以后使用。
●选择的默认视图,如所有的门票,门票未分配的列表,SLA违反门票等。
●跟踪您的回复和解决方案的SLA与SLA状态标志。
首先,选择这个地道,粉红验证IT帮助台应用程序,并有一个
最好的帮助台功能的世界级体验。
你有你的桌面帮助移动应用起来是只有几quicksteps路程,
运行。
●注册用的ServiceDesk加一个账号,如果您还没有。
●下载并安装到ServiceDesk加上移动应用程序。
●登录和发挥。
它就是这么简单!
等一下!我们还没有完成!
你甚至可以有移动应用的演示,签约之前!所有你需要做的
仅仅是在手机上安装应用程序并使用以下凭据登录。
用户名:演示
密码:demo
下载的ServiceDesk加的30天免费试用的http://bit.ly/1OxZB0N